Terms of Use

These Terms consist of General Terms (Sections 1–12) applicable to all Services, and Supplemental Policy Sheets applicable to specific courses (Live Online, Self-Paced, and 515+ Score Guarantee). In the event of a conflict between the General Terms and a Supplemental Policy Sheet, the Supplemental Policy Sheet controls.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, do not purchase or use the Services.

1. Eligibility

You must be at least 16 years of age or have the consent of a parent or legal guardian to register for a Prep101 MCAT course.

2. Course Access and Use

  • Access to course materials is granted for the specific duration associated with your purchased course . Specific access periods are detailed in the Supplemental Policy Sheets.
  • Course materials, including recordings, hyperbooks, exams, practice questions, and diagnostics, are licensed for individual use only.
  • You may not share, distribute, reproduce, or resell Prep101 content without express written permission.
  • Your course access may be suspended or terminated if we detect unauthorized use or content sharing.

3. Payment and Refunds

  • Full payment is required upon registration unless an installment plan has been selected.
  • Enrollment is confirmed upon receipt of full payment or an approved payment plan.
  • Taxes and shipping costs may apply.
  • Except as explicitly outlined in the Supplemental Policy Sheets for the 515+ Score Guarantee (money-back guarantee ), all sales are final and no refunds will be issued after the course start date or activation of digital materials.

4. Repeat Policy

  • Eligibility for course repetition varies by course type. The Self-Paced Course is a subscription service and is not eligible for free repeats. The Live Online Course repeat policy is subject to the specific terms outlined in Supplemental Policy Sheet A.
  • Students who register to repeat the course may be required to provide proof of registration for an official MCAT test date scheduled within six (6) months of the course start date. Prep101 reserves the right to deny course retakes if such proof is not provided upon request. Abuse of the repeat policy, including transferring access to another individual, will result in permanent account deletion without refund.

5. Device Limits

  • Each student is permitted to access the course on two devices only. Once you log in on two devices, those will be registered to your account and used for all future access.
  • Requests to change or update your registered devices may be considered on a case-by-case basis, but approval is not guaranteed. Prep101 reserves the right to deny any such requests at its sole discretion.

6. Intellectual Property

All course materials and website content are the exclusive property of Prep101 and are protected by Canadian and international copyright laws.

7. Code of Conduct

  • Students must treat instructors, staff, and fellow students  with courtesy  and respect.
  • Disruptive or abusive behavior may result in removal from the course without refund.

8. Modifications

  • We reserve the right to update or modify these Terms at any time. Changes will be posted to this page with an updated effective date.
  • Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

9. Course Administration

Prep101 may adjust instructors, schedules, or formats as necessary. Such changes do not entitle you to a refund so long as the course remains materially equivalent.

10. Limitation of Liability

  • Prep101 is not responsible for any indirect or consequential damages, including exam outcomes or admissions decisions.
  • Except as explicitly provided in Supplemental Policy Sheet C (515+ Score Guarantee Course), Prep101 does not guarantee admission to medical school or any particular MCAT score.

11. Governing Law

These Terms are governed by the laws of the Province of Ontario and applicable Canadian law.

12. Contact Us

If you have any questions about these Terms, please contact us at mcat@prep101.com.

Supplemental Policy Sheets

A. Live Online Course

  • Transfer requests to switch to another course must be submitted before the end of Week 2 of classes.
  • Repeat Policy: Students enrolled before September 1, 2025 retain unlimited free repeats. Students enrolled on or after September 1, 2025 are limited to one free retake within 24 months of their original course start date.

B. Self-Paced Course

  • Access Duration: 4, 8, or 12 months from activation date.
  • Asynchronous Q&A via forum/email (responses within two business days).
  • Refunds apply only if no digital materials have been accessed or downloaded.

C. 515+ Score Guarantee Course

C.1 | The Guarantee Promise

  • Thresholds:
    • Starting Baseline ≥ 500 → Guaranteed Score: ≥515
    • Starting Baseline < 500 → Guaranteed Score: +15 point increase
  • The Promise: If you fulfill the Compliance Requirements below but do not achieve the Guaranteed Score, you are eligible for one of the Remedies listed in Section 4. 

C.2 | The Guarantee Promise

  • Baseline Score: Must establish an official baseline by taking a proctored diagnostic at the start of the course.
  • Coach-Guided Study Plan: Complete all coursework assigned by your Coach (before-class readings, classes, after-class homework)
  • AAMC materials: Complete 6 Question Packs and 2 Section Banks
  • Practice Exams: Complete and review at least 8 full-length exams.
  • Tutoring: Participate intutoring boosters if recommended by your Coach.

C.3 | Timeline & Testing Deadlines

  • Testing Window: You must take the official MCAT within 90 days of the last day of classes in your course.
  • Score Submission: Official score reports must be submitted within 14 days of release.

C.4 | Remedies (If You Don’t Hit the Score)

  • Option A: Full Cash Refund (minus material costs listed in General Section 3).
  • Option B: Free Retake of 515+ Course.
  • Option C: “Tune-Up” (6 weeks of targeted coaching and tutoring).

C.5 | Safety Nets & Bail-Outs

The “Wrong Fit” Transfer: If you feel the 515+ course is too intense, you may transfer to the Live Online course before the end of Week 4 of classes. You will receive a refund of 50% of the price difference between the two courses.

C.6 | Exclusions & Voids

  • Applies to first official MCAT attempt only.
  • Guarantee is void if requirements in Section 2 are not met or documentation is falsified.

By purchasing a Prep101 MCAT course, you confirm that you have read, understood, and agree to be bound by these Terms of Use.

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Fixed Schedule

This 12-week course has three classes every week, running Monday through Wednesday from 6 PM to 10 PM EST. Miss a class? No sweat! We record everything, and the video drops into your student account within 24 hours, so you’re all good.

3 classes per week

Flexible Schedule

This 12-week course has three classes every week, running Monday through Wednesday. With our Flexible Schedule, you get to choose from three different times—morning, afternoon, or evening—for each class. Just pick the one that works best for you.

3 classes per week + 3 options per class 


Can’t make any of them? No worries! Every class is recorded and drops into your student account within 24 hours, so you won’t miss a thing.