Terms of Use
These Terms consist of General Terms (Sections 1–12) applicable to all Services, and Supplemental Policy Sheets applicable to specific courses (Live Online, Self-Paced, and 515+ Score Guarantee). In the event of a conflict between the General Terms and a Supplemental Policy Sheet, the Supplemental Policy Sheet controls.
Please read these Terms carefully before using our Services. If you do not agree to these Terms, do not purchase or use the Services.
1. Eligibility
You must be at least 16 years of age or have the consent of a parent or legal guardian to register for a Prep101 MCAT course.
2. Course Access and Use
- Access to course materials is granted for the specific duration associated with your purchased course . Specific access periods are detailed in the Supplemental Policy Sheets.
- Course materials, including recordings, hyperbooks, exams, practice questions, and diagnostics, are licensed for individual use only.
- You may not share, distribute, reproduce, or resell Prep101 content without express written permission.
- Your course access may be suspended or terminated if we detect unauthorized use or content sharing.
3. Payment and Refunds
- Full payment is required upon registration unless an installment plan has been selected.
- Enrollment is confirmed upon receipt of full payment or an approved payment plan.
- Taxes and shipping costs may apply.
- Except as explicitly outlined in the Supplemental Policy Sheets for the 515+ Score Guarantee (tuition-back guarantee ), all sales are final and no refunds will be issued after the course start date or activation of digital materials.
4. Repeat Policy
- Eligibility for course repetition varies by course type. The Self-Paced Course is a subscription service and is not eligible for free repeats. The Live Online Course repeat policy is subject to the specific terms outlined in Supplemental Policy Sheet A.
- Students who register to repeat the course may be required to provide proof of registration for an official MCAT test date scheduled within six (6) months of the course start date. Prep101 reserves the right to deny course retakes if such proof is not provided upon request. Abuse of the repeat policy, including transferring access to another individual, will result in permanent account deletion without refund.
5. Device Limits
- Each student is permitted to access the course on two devices only. Once you log in on two devices, those will be registered to your account and used for all future access.
- Requests to change or update your registered devices may be considered on a case-by-case basis, but approval is not guaranteed. Prep101 reserves the right to deny any such requests at its sole discretion.
6. Intellectual Property
All course materials and website content are the exclusive property of Prep101 and are protected by Canadian and international copyright laws.
7. Code of Conduct
- Students must treat instructors, staff, and fellow students with courtesy and respect.
- Disruptive or abusive behavior may result in removal from the course without refund.
8. Modifications
- We reserve the right to update or modify these Terms at any time. Changes will be posted to this page with an updated effective date.
- Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
9. Course Administration
Prep101 may adjust instructors, schedules, or formats as necessary. Such changes do not entitle you to a refund so long as the course remains materially equivalent.
10. Limitation of Liability
- Prep101 is not responsible for any indirect or consequential damages, including exam outcomes or admissions decisions.
- Except as explicitly provided in Supplemental Policy Sheet C (515+ Score Guarantee Course), Prep101 does not guarantee admission to medical school or any particular MCAT score.
11. Governing Law
These Terms are governed by the laws of the Province of Ontario and applicable Canadian law.
12. Contact Us
If you have any questions about these Terms, please contact us at mcat@prep101.com.
Supplemental Policy Sheets
A. Live Online Course
- Transfer requests to switch to another course must be submitted before the end of Week 2 of classes.
- Repeat Policy: Students enrolled before September 1, 2025 retain unlimited free repeats. Students enrolled on or after September 1, 2025 are limited to one free retake within 24 months of their original course start date.
B. Self-Paced Course
- Access Duration: 4, 8, or 12 months from activation date.
- Asynchronous Q&A via forum/email (responses within two business days).
- Refunds apply only if no digital materials have been accessed or downloaded.
C. 515+ Score Guarantee
This section outlines the legally binding requirements for the 515+ Score Guarantee. By enrolling in this course, you agree to the following terms.
1. The Score Promise
We guarantee a specific score outcome based on your verified baseline:
- Baseline of 500 or higher: Guaranteed score of at least 515.
- Baseline below 500: Guaranteed minimum 15-point increase from your baseline.
2. Compliance Requirements (Your Success Checklist)
To maintain eligibility for the guarantee, you must complete the following tasks, which are specifically curated and proven to maximize score improvement:
- Baseline Verification: Establish your starting point via an official AAMC score report (from within the last six months) or by taking the course diagnostic exam.
- Coursework: Complete all assigned readings, classes, workshops, and homework within the week they are assigned in your Study Plan.
- Note: Retroactive completion of past weeks’ work does not count toward guarantee eligibility.
- Practice Exams: Complete and review 8 full-length practice exams plus the diagnostic on the schedule provided in your Study Plan.
- Review Logs: You must submit a post-exam review log to your coach for every practice exam to verify your review.
- AAMC Materials: Complete 6 Question Packs and 2 Section Banks by the Sunday of your final week of classes.
Coursework Exemptions: Coaches may exempt you from specific tasks based on your background. All exemptions must be confirmed in writing and added to your study plan within the first 14 days of the course.
3. Mandatory Deadlines
Failure to meet these deadlines will void the Score Guarantee:
- Testing Window: You must sit for the official MCAT within 90 days of your final class date.
- Score Submission: You must submit your official score report to Prep101 within 14 days of its release.
4. The Safety Net (Transfer Policy)
If you find the 515+ pace too intensive, you may transfer to the Live Online course.
- Deadline: The transfer must be initiated via email to mcat@prep101.com before the end of Week 4.
- Refund: You will receive a refund of 50% of the price difference, minus the cost of any resources already used.
5. Remedies
If you meet all compliance requirements but do not achieve the Guaranteed Score, you may select one of the following:
- Option A (Refund): A refund of your tuition, minus Non-Refundable Costs.
- Option B (Retake): A free enrollment in a future 515+ Score Guarantee Course.
- Option C (Tune-Up): Up to 6 weeks of targeted coaching and tutoring, beginning within 30 days of your score release.
6. Itemized Non-Refundable Costs
The following costs are deducted from any tuition refund as they cover non-recoverable third-party subscription fees, physical materials, and one-on-one services already provided:
| Resource | CAD | USD |
|---|---|---|
| AAMC Online Prep Bundle | $450 | $325 |
| Altius Practice Tests | $175 | $125 |
| Hyperbooks | $200 | $150 |
| Prep101 Classroom Companions | $75 | $55 |
| Tutoring | $100/hr | $100/hr |
| Coaching | $50/session | $50/session |
